Salesforce vs ServiceNow — Operating Expenses Comparison
Salesforce (CRM) operating expenses was $23.3B in FY2026 (+8% YoY); ServiceNow (NOW) operating expenses was $8.5B in FY2025 (+16% YoY). The tables below show the complete quarterly and annual operating expenses history, sourced from SEC EDGAR 10-K and 10-Q filings.
Fiscal Year
Salesforce
ServiceNow
2026
$23.3B
—
2025
$21.6B
$8.5B
2024
$20.3B
$7.3B
2023
$21.1B
$6.3B
2022
$18.9B
$5.3B
2021
$15.4B
$4.3B
2020
$12.6B
$3.3B
2019
$9.3B
$2.6B
2018
$7.3B
$2.0B
2017
$6.0B
$1.5B
2016
$4.9B
$1.4B
2015
$4.2B
$842M
2014
$3.4B
$586M
2013
$2.5B
$336M
2012
$1.8B
$177M
2011
$1.2B
$51M
2010
$932M
$55M
2009
$793M
—
2008
$557M
—
Salesforce — Annual Operating Expenses
Fiscal Year
Operating Expenses
YoY
2026
$23.3B
+8%
2025
$21.6B
+6%
2024
$20.3B
-4%
2023
$21.1B
+12%
2022
$18.9B
+23%
2021
$15.4B
+22%
2020
$12.6B
+35%
2019
$9.3B
+27%
2018
$7.3B
+22%
2017
$6.0B
+22%
2016
$4.9B
+16%
2015
$4.2B
+25%
2014
$3.4B
+37%
2013
$2.5B
+37%
2012
$1.8B
+47%
2011
$1.2B
+33%
2010
$932M
+18%
2009
$793M
+42%
2008
$557M
ServiceNow — Annual Operating Expenses
Fiscal Year
Operating Expenses
YoY
2025
$8.5B
+16%
2024
$7.3B
+17%
2023
$6.3B
+18%
2022
$5.3B
+24%
2021
$4.3B
+29%
2020
$3.3B
+27%
2019
$2.6B
+29%
2018
$2.0B
+37%
2017
$1.5B
+8%
2016
$1.4B
+63%
2015
$842M
+44%
2014
$586M
+74%
2013
$336M
+89%
2012
$177M
+251%
2011
$51M
-9%
2010
$55M
Source: CRM on EDGAR · NOW on EDGAR. Data from SEC EDGAR 10-K and 10-Q filings. Updated quarterly.