Salesforce vs ServiceNow — Operating Income Comparison
Salesforce (CRM) operating income was $8.9B in FY2026 (+16% YoY); ServiceNow (NOW) operating income was $1.8B in FY2025 (+34% YoY). The tables below show the complete quarterly and annual operating income history, sourced from SEC EDGAR 10-K and 10-Q filings.
Fiscal Year
Salesforce
ServiceNow
2026
$8.9B
—
2025
$7.7B
$1.8B
2024
$6.0B
$1.4B
2023
$1.9B
$762M
2022
$548M
$355M
2021
$455M
$257M
2020
$297M
$199M
2019
$535M
$42M
2018
$454M
-$42M
2017
$218M
-$64M
2016
$115M
-$382M
2015
-$146M
-$166M
2014
-$286M
-$152M
2013
-$111M
-$66M
2012
-$35M
-$38M
2011
$97M
$11M
2010
$115M
-$28M
2009
$64M
—
2008
$20M
—
Salesforce — Annual Operating Income
Fiscal Year
Operating Income
YoY
2026
$8.9B
+16%
2025
$7.7B
+28%
2024
$6.0B
+223%
2023
$1.9B
+239%
2022
$548M
+20%
2021
$455M
+53%
2020
$297M
-44%
2019
$535M
+18%
2018
$454M
+108%
2017
$218M
+90%
2016
$115M
+179%
2015
-$146M
+49%
2014
-$286M
-158%
2013
-$111M
-216%
2012
-$35M
-136%
2011
$97M
-15%
2010
$115M
+81%
2009
$64M
+214%
2008
$20M
ServiceNow — Annual Operating Income
Fiscal Year
Operating Income
YoY
2025
$1.8B
+34%
2024
$1.4B
+79%
2023
$762M
+115%
2022
$355M
+38%
2021
$257M
+29%
2020
$199M
+374%
2019
$42M
+199%
2018
-$42M
+34%
2017
-$64M
+83%
2016
-$382M
-130%
2015
-$166M
-10%
2014
-$152M
-129%
2013
-$66M
-76%
2012
-$38M
-456%
2011
$11M
+137%
2010
-$28M
Source: CRM on EDGAR · NOW on EDGAR. Data from SEC EDGAR 10-K and 10-Q filings. Updated quarterly.